Shipping & Returns
Shipping & Returns
Last updated: September 2026
Processing Time
Every GemZy tee is custom-printed on order. Please allow 5–7 business days for production before dispatch.
Delivery
- Pan India: 3–7 business days after dispatch
- Metro cities: typically 2–4 days
- Tracking number sent via email/SMS once dispatched
Returns
Because each product is made to order, we do not accept returns for change of mind or sizing errors. Please check the size chart carefully.
We will replace or refund if:
- The product arrives damaged or defective
- You received the wrong item
- The print quality is significantly different from what was shown
Email hello@gemzy.co.in within 48 hours of delivery with your order number and a photo.
Cancellations
Orders can be cancelled within 12 hours of placement. After that, production begins and cancellations are not possible.